Privacy policy

This Privacy Policy describes how personal data of users interacting with the website marchehouse.it is processed.

1. Data Controller

The data controller is Marche House.
For any request regarding the processing of personal data, you may contact:
📧 booking@marchehouse.it

2. Types of Data Collected

Through the website, the following personal data may be collected:

  • First name
  • Last name
  • Email address
  • Phone number

This data is voluntarily provided by the user through:

  • the contact form
  • direct email communication
  • WhatsApp messages

3. Purpose of Processing

Personal data is processed exclusively for the following purposes:

  • responding to information requests
  • managing booking requests
  • sending communications strictly related to the user’s inquiry

Data is not used for marketing or profiling purposes.

4. Legal Basis

The processing of personal data is based on:

  • Art. 6.1(b) GDPR – performance of pre-contractual measures requested by the data subject
  • Art. 6.1(a) GDPR – explicit consent given by the user when submitting a request

5. Processing Methods

Data is processed using electronic and manual tools in compliance with applicable GDPR security measures and is not shared with third parties.

6. Data Retention

Personal data is retained for the time necessary to respond to the request or manage the booking, and in any case no longer than 12 months.

7. Rights of the Data Subject

Users may exercise their rights under Articles 15–22 of the GDPR at any time, including:

  • right of access
  • right to rectification
  • right to erasure
  • right to restriction of processing

To exercise these rights, users may contact:
📧 booking@marchehouse.it

8. Data Transfers

Personal data is not transferred outside the European Union.

9. Cookies and Tracking Tools

The website does not use third-party tracking systems (e.g., Google Analytics, Meta Pixel).
Any technical cookies used are solely for the correct functioning of the website.

10. Changes to This Privacy Policy

This policy may be updated at any time. The most recent version is always available on this page.